Privacy Policy

Last updated April 23, 2025

Table of Contents

Overview

Gamehok Technologies Private Limited ("Gamehok", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, store, and disclose your personal information when you access or use our website (https://www.gamehok.com), mobile application (the "App"), and any other related products or services (collectively, the "Services").

By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. INFORMATION WE COLLECT

We collect various types of information to provide and improve our Services. This includes:

A. Personal Information You Provide

  • Registration Data: When you register or create an account, we may collect your name, email address, phone number, and other contact details.
  • Payment Information: For purchases and tournament registrations, we collect billing details such as credit/debit card information (processed by secure third-party payment processors) and transaction data.
  • User-Generated Content: This includes any information, images, gameplays, or content you upload or post to the Services.

B. Automatically Collected Information

  • Usage Data: We automatically collect technical data such as your IP address, browser type, device information, pages viewed, and other usage statistics to help us understand how our Services are being used.
  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to improve your experience and gather information about how you interact with our Services.

C. Information from Third Parties

  • Social Media and External Services: If you connect your account with third-party services (e.g., social media platforms), we may receive information from those platforms in accordance with your privacy settings there.

2. How We Use Your Information

Your information is used for the following purposes:

  • Providing and Managing the Services: To create and manage your account, process transactions, and deliver the Services you request.
  • Improving Our Services: To analyze and enhance our Services, develop new features, and personalize your experience.
  • Communication: To notify you about important updates, provide customer support, and send marketing or promotional communications (where permitted by law).
  • Legal Compliance and Security: To enforce our terms, prevent fraud, and comply with legal obligations.

3. Sharing and Disclosure of Information

We may share your information in the following ways:

  • With Service Providers: We share data with trusted third-party service providers (such as hosting, payment processing, analytics, and email communication services) who support our business operations. These providers are contractually obligated to protect your information.
  • For Legal Reasons: We may disclose your personal information if required by law, regulation, or valid legal process, or to protect the rights, property, or safety of Gamehok, our users, or others.
  • Business Transfers: In the event of a merger, acquisition, or any form of sale or transfer of some or all of our assets, your personal information may be included as part of that transaction.
  • With Your Consent: We may share certain information with third parties when you have given explicit consent or if you choose to share content publicly through our Services.

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by applicable law. Once your data is no longer needed, we will securely delete or anonymize it.

5. Data Security

We implement industry-standard security measures to safeguard your personal information against unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Enhance your user experience.
  • Understand usage patterns and trends.
  • Provide targeted content and advertisements.

You may adjust your browser settings to refuse cookies; however, please note that doing so might affect the functionality of our Services.

7. Children's Privacy

Our Services are intended for users who are at least 12 years of age. We do not knowingly collect personal information from children under 12. If we become aware that we have inadvertently collected personal information from a child under 12, we will take steps to delete it as quickly as possible.

8. Your Rights and Choices

Depending on your jurisdiction, you may have rights regarding your personal information, including the right to:

  • Access, correct, or update your personal data.
  • Request deletion of your personal data.
  • Opt-out of marketing communications.
  • Restrict or object to the processing of your personal data.

To exercise any of these rights, please contact us using the details provided below. We will respond to your request in accordance with applicable laws.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When significant changes are made, we will notify you via email or a prominent notice on our website. The updated Privacy Policy will be posted with a new effective date. Your continued use of our Services after any changes signifies your acceptance of the modified terms.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

  • Email: support@gamehok.com

This Privacy Policy outlines our commitment to protecting your privacy and ensuring the secure handling of your personal information. We encourage you to review it periodically and to contact us with any concerns.